FAQ’s

General

What is the Teneriffe Festival?
The Teneriffe Festival, now in its ninth year, is recognised as one of Brisbane’s best street festivals. The Teneriffe Festival celebrates where Teneriffe has come from, where it is now and its aspirations for the future. This is an area proud of its past but with a clear vision for its place as a shining example of the outcomes possible for urban renewal. The Teneriffe Festival is a one-day event in and around the suburb’s riverside streets, commencing at 10am and offering a full program of music, food, children’s entertainment and historical displays until 9pm.

The event was conceived to mark Teneriffe officially becoming a suburb again in its own right after 150 years, showcasing its rich heritage in Brisbane’s history and celebrating its current lifestyle appeal. The Teneriffe Festival is owned, managed and produced by Teneriffe Festival Inc. in conjunction with major stakeholders such as the Brisbane City Council.

What events are on during the Teneriffe Festival?
You can find out all about the Teneriffe Festival and what events are on by visiting our website. You can also keep up-to-date on everything Festival-related through our Facebook, and Instagram pages.

Where is the Teneriffe Festival held?
The festival is spread over Vernon Terrace, Dath and Ethel Streets. It also encompasses a small stretch of Macquarie and Florence Streets, all in Teneriffe.

When does the Teneriffe Festival open and close?
The event runs from 10am until 9pm on Saturday 7th July.

What happens if it rains?
If it is raining at 7:00am on the day of the Festival and showers are predicted all day, or should there be moderate wet weather (moderate defined as continual and steady rainfall), lightning associated with thunderstorms or high winds that might affect or endanger life or property, a decision will be made by the Chairman and Organising Committee by 7:00am on the day of the event to cancel the event. Local radio stations and the Festival’s official social media profiles will be utilised to announce this decision.

Do I need to book or purchase tickets to the Teneriffe Festival?
Yes. There is the option pre-purchase tickets (Brisbanetickets.com.au) which will allow super quick entry into the Festival via the ‘Pre Sale Tickets’ entry lines.

Tickets are also available at all the gates. A small $5 entry fee for adults will be taken to contribute to maintaining the critical security and crowd management costs in every effort to offer festival-goers the utmost comfort and safety. Children under 12 free of charge.

If you intend on coming and going from the festival throughout the day, please ensure you keep your ticket from the gates when exiting and you’ll be able to enter again at your convenience free-of-charge.
If you live within the festival precinct, please read this resident information about how to collect your Festival badge.

Are kids aged 12 and under allowed in free?
Yes. They should also be in the company of a parent or adult guardian at all times.

Is the Festival for all ages?
Yes, we welcome all ages on the day and have developed an entertainment program to satisfy most ages groups and tastes.

Are under-18s allowed into bars or licenced areas?
Certain areas at the Teneriffe Festival have been granted a special licence to sell and serve liquor at the event. Our licensees have a responsibility to meet obligations with respect to minors on licensed premises under the Liquor Act 1992. A minor is a person who is under 18 years of age and must be accompanied by an adult who is responsibly supervising the minor.

Even when accompanied, minors are not exempt from complying with the Liquor Act 1992. Not only is a licensee responsible for refusing the sale of liquor to a minor, licensees and their staff are also legally required to prevent liquor from being supplied or consumed by a minor.

What age does a responsible adult have to be?
Technically, an adult is anyone aged over 18, however, it is not our preference that an 18 year old should be responsible for minors in and around the festival. Anyone who is considering being the nominated adult in such circumstances should consider this responsibility very carefully. They will be responsible for the behaviour of all minors in their care. There are strict laws concerning consumption of alcohol by minors and those caught doing so – or supplying alcohol to minors – will face police action and will be evicted from the festival.

Can I bring my own alcohol into the Festival precinct?
No. The Teneriffe Festival is licensed to sell food and drinks and provides great, well-stocked bars. All bags are searched on arrival.

Visiting from out of town? Where is the best place to stay during the Teneriffe Festival?
Brisbane has a wonderful range of accommodation available from budget through to 5-star. To be close to the action, we suggest staying in Teneriffe, New Farm or Fortitude Valley so as you can easily walk to the event.

Visit Brisbane’s website: www.visitbrisbane.com.au contains a wealth of information for you to choose your accommodation, and to find out what else is on offer in Brisbane for you to enjoy during your visit.

Lost items during Teneriffe Festival:
If you have lost something at the Festival, please notify the Control Centre located on Vernon Terrace (marked on the event map.) If you are still missing items post-event, send get in touch we will search our lost and found items.

What measures have been put in place for lost children?
The lost and stolen property and lost children control center will be located on Vernon Terrace and marked on the event map. Any steward or member of the event staff finding (or being presented with) a lost person or child will immediately contact Security Control and pass a description of the person, their name, location and any other relevant information.

Any PA announcements will avoid using children’s names. Instead a request will be made for named parents or “anyone who is missing a member of their party” to present themselves to security. It is also a good idea to give your child a card with your contact details on it or write a contact number on your child’s arm.

Your safety on the day:
As always, we are working closely with Queensland Police Service and professional security teams. The Teneriffe Festival is a major event in the city’s calendar and we always have people’s safety front of mind along with the comfort of other patrons.

What should I bring on the day?

Bring:

✔ Sun protection

✔ Good vibes

Don’t bring:

The following items are prohibited:

✘ Glass or cans

✘ Skateboards, scooters, rollerblades, bicycles

✘ Chairs (folding, portable, camping) or any other furniture

✘ Weapons of any kind (including potential missiles)

✘ Flares, fireworks or sparklers

✘ Alcohol or drugs

✘ Laser lights or laser pens

✘ Water pistols

✘ Fires and open flames of any kind

✘ Sound systems

✘ Eskies, coolers or chilly bins

✘ Any other items deemed dangerous or potentially disruptive by the Teneriffe Festival at its discretion

Can I bring my dog?

Definitely! However, please keep in mind that the streets do get very crowded on the day.

Traffic and Transport

Are there any traffic restrictions during the Teneriffe Festival?
The road closures will be enforced from 12 midnight on Friday 6th July through to 12 midnight on Saturday 7th July and parking restrictions will occur from 10pm on Friday 6th July. Local traffic detours will be in place where necessary, combining signage and assistance from traffic control personnel.

How do I get to the Teneriffe Festival?
Plenty of public transport is available to get to the Festival, so leave your car at home and catch a bus, CityCat or Ferry. CityCycle stations are also available in several nearby locations.

Can I park near the Teneriffe Festival?
In the Brisbane Central Traffic Area you can park for a maximum of two hours on unsigned streets unless there are parking meters or signs showing otherwise. However, street parking is extremely limited within the inner city suburbs on most days.
Therefore, we strongly advise not to drive to the Teneriffe Festival and instead take advantage of public transport or Yellow Cab services.

I live on Vernon Terrace at Teneriffe. What do I do?
Please read our detailed notes (below) for residents within the Festival precinct.

Disability Access

Is the Teneriffe Festival accessible?
Much of the Teneriffe Festival is accessible with ramps and access signage in place. We would be happy to have our volunteer team make sure you have a comfortable visit at any of the music stages. Please email us ahead or time or visit our information desk on the day and we will endeavour to help.

Are there disabled amenities at the Festival?
Yes, there are disabled toilets and these are indicated on our Festival map.

How do I become involved?

How do I provide feedback?
The Teneriffe Festival team welcome your constructive feedback. Please get in touch via the ‘Contact’ page.

How can I volunteer for the Teneriffe Festival in 2018?
We encourage new applicants to get in touch to express their interest in volunteer or casual work for the Festival in 2018. Express your interest online now. We also encourage you to subscribe to the e-updates so you can be one of the first to know what’s going on at this year’s event.

How can my business become involved in the Teneriffe Festival?
If you are interested in becoming involved in the Teneriffe Festival, please get in contact. We would be very excited to meet with you personally to discuss the opportunities available, whether it be as a sponsor or a vendor.

How do I host an art, craft or food stall during the Festival?
Each year our applications for market stalls are announced via our Facebook page. If you operate a business selling appropriate products, arts, crafts or food and beverage and wish to be part of the Festival, please get in contact via the ‘Contact’ page.

As an artist or performer how can I exhibit or perform at the Teneriffe Festival?
The Teneriffe Festival’s entertainment is curated via a talent manager and also through a public Expression of Interest (EOI) application process. The process has now closed for 2018.

Information for Festival precinct residents

Parking for residents within the Festival precinct:
Teneriffe Festival has made alternative parking arrangements for all residents who wish to use their vehicles during the road closure period. Please contact your Building Manager for specific details to arrange this.
If you have any further enquiries about the event, please contact us via the form on this website.

I live within the Festival precinct. Do I have to pay the $5 entry?
No! Residences that are directly affected by the road closures are invited to come and join the community celebration at no charge. If you need to leave and return, please try to remember to get a resident ticket on the gate so as they can quickly identify you and expedite your re-entry.

If you have any further enquiries about this please contact us via the form on this website.

What plans will you have in place during the event if I want to call regarding noise, traffic control, litter or patron behaviour?
We will have a hotline that will be advertised in local papers and on flyers letter-dropped throughout the area. Calls to this number will be answered by specific Hotline operators who will contact our ECC (Event Control Centre) which will house festival staff and representatives from key stakeholders such as the Police, Fire Brigade, Ambulance, medical personnel etc. This allows any calls to be handled by the appropriate service in a prompt and coordinated manner. A mobile Community Response Team will be out and about on local streets ready to respond to calls regarding litter, parking or security.

Will the music go all night?
Festival entertainment acts will be off stage at 9pm when the festival concludes.

We love the festival and are having a gathering in our apartment that evening. Will guests of residents in the area be able to bring alcohol through the gates on the day?
Your guests are able to bring alcohol within the festival precinct but it must be unopened and can’t be consumed while walking along the street. Alcohol can only be consumed in a private residence or the areas with the appropriate liquor licence and security.